Shipping & Delivery
To ensure your online purchase lives up to expectations, we ship Monday through Friday across Canada
TreO Bamboo is pleased to offer free shipping on orders over $75.00 before taxes. The delivery method “Regular Parcel” applies with the delay of 2 to 5 working days. The delivery time may vary due to the availability of products. If this is a case of extension of the shipment, TreO Bamboo will contact you to know your preference for the products ordered.
When your order is not eligible for free delivery, the rat charged for the shipping of your order is based on your zip code and shipping method selected at time of processing the order.
TreO Bamboo will not be held responsible for any charges due to wrong address made by the customer. If the parcel is considered lost, please contact us by phone: 5145534569 or by email: email@example.com. We will track the order with Canada Post. After an investigation of about 5 working days, if the package is declared lost, a new order will be shipped to you without fee.
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